27th May 2012 Strange Complaints Made To Travel Agents

• I was bitten by a mosquito - no-one said they could bite.
• It's lazy of the local shopkeepers to close in the afternoons. I often needed to buy things during "siesta" time - this should be banned.
• On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don't like spicy food at all.
• The beach was too sandy.
• A guest at a Novotel in Australia complained that his soup was too thick and strong. He was inadvertently slurping the gravy at the time.
• We bought "Ray-Ban" sunglasses for five Euros (3.50. $5 USD) from a street trader, only to find out they were fake.
• No-one told us there would be fish in the sea. The children were startled.
• It took us nine hours to fly home from Jamaica to England; it only took the Americans three hours to get home.
• The brochure stated: "No hairdressers at the accommodation". We're trainee hairdressers - will we be OK staying here?
• We had to queue outside with no air conditioning.
• It is your duty as a tour operator to advise us of noisy or unruly guests before we travel.
• My fiancé and I booked a twin-bedded room but we were placed in a double-bedded room. We now hold you responsible for the fact that I find myself pregnant. This would not have happened if you had put us in the room that we booked.
• I compared the size of our one-bedroom apartment to our friends' three-bedroom apartment, and ours was significantly smaller.
• There are too many Spanish people. The receptionist speaks Spanish. The food is Spanish. Too many foreigners.
• We found the sand was not like the sand in the brochure. Your brochure shows the sand as yellow but it was white.
• A tourist at a top African game lodge overlooking a waterhole, who spotted a visibly aroused elephant, complained that the sight of this rampant beast ruined his honeymoon by making him feel "inadequate".
• A woman threatened to call police after claiming that she'd been locked in by staff. When in fact, she had mistaken the "do not disturb" sign on the back of the door as a warning to remain in the room.

** When you don't need a Visa
A Senior Senator called and had a question about the documents he needed in order to fly to China. After a lengthy discussion about passports, I reminded him he needed a visa.

'Oh no I don't, I've been to China many times and never had to have one of those.'

I double checked and sure enough, his stay required a visa. When I told him this he said, 'Look, I've been to China four times and every time they have accepted my American Express!'

Tags: travelagent, complaints

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